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A Real Pill: Product Development A manufacturer of generic pharmaceuticals couldn’t shake the headache they were having keeping track of expiring patents and how it tied into their new product development.Read more |
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Move it or lose it: Sales Cycles A manufacturer of transportation devices was having a hard time moving product due to their slow process of creating quotes & estimates. It often took 2 weeks to prepare a quote after the initial meeting with the customer. Read more |
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Paper Nightmare: Paper Document Indexing Our client had no standard way for documents to be stored and shared throughout the system. In some instances, they were losing contracts because they fell behind the desk - literally.Read more |
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Life hands you a lemon: Warranty Claims Processing The VP of operations, the factory warranty team, and customers were soured by how this manufacturer was handling warranty claims. Determining where the cause of the claim rested - with the factory, engineering, or operations - became a regular pickle between departments.Read more |